Contact and Registration Forms and Surveys
Form and survey field types
Quick answer: Forms and surveys share the same field types — text inputs, dropdowns, checkboxes, file uploads, signatures, and more. Each has settings for label, required, help text, and how it maps to a contact field.
Text-style inputs
| Field | What it accepts | Common use |
|---|---|---|
| Single Line | One line of text. | Name, short answer, free-form question. |
| Multi Line | Multiple lines of text. | Message, question, comments. |
| Validates as an email address. | Email field. Standard contact field — maps automatically. | |
| Phone | Validates as a phone number. | Phone field. Standard contact field — maps automatically. |
| URL | Validates as a web URL. | Rare — link to a portfolio or website. |
Numeric and date inputs
| Field | What it accepts | Common use |
|---|---|---|
| Number | Numeric only, with optional min/max. | Age, number of children, quantity. |
| Monetary | Numeric with currency formatting. | Donation amount, budget question. |
| Score | Numeric value used for scoring logic. | Self-rating ("How would you rate your interest?"). |
| Date Picker | A calendar date picker. | Child's date of birth, preferred tour date, event date. |
Choice inputs
| Field | What it accepts | Common use |
|---|---|---|
| Dropdown (Single) | One choice from a dropdown. | Grade level, program, lead source. |
| Dropdown (Multi) | Multiple choices from a dropdown. | Multiple programs of interest, languages spoken. |
| Radio Select | One choice, shown as a list of buttons. | Yes/No, short choice lists. |
| Checkbox | Multiple selections from a list. | Topics of interest, available days for events. |
| Terms & Conditions | A single yes/no acknowledgement. | "I agree to the privacy policy." |
Special inputs
| Field | What it accepts | Common use |
|---|---|---|
| File Upload | PDF, image, or document upload. | Application materials, photos, resumes. |
| Signature | Drawn or typed signature. | Agreements, releases, acknowledgements. |
| Address | A multi-part address field with auto-complete. | Street, city, state, ZIP. Maps to standard address fields. |
| Rating | Star or number-based rating selector. | Feedback, "How likely are you to recommend us?" |
Display-only elements
These don't collect data — they structure the form so it's readable.
- Text — paragraph or instruction text shown to the visitor.
- HTML — embed custom HTML for advanced layouts.
- Image — display an image inline.
- Header / Section — visual dividers and titles.
Field-level options
Every input field has these common settings:
- Label — what the visitor sees as the question.
- Placeholder — gray text inside the input that disappears when the visitor types.
- Help text — a sub-line under the label to explain what you want.
- Required — whether the visitor must fill it in.
- Field key / mapping — which contact field (standard or custom) the answer saves to.
- Width — full row, half row, or third row, for compact two- or three-column layouts.
Mapping to contact fields
For the visitor's answer to save onto their contact record, the field must be mapped:
- Standard fields (name, email, phone, address) map automatically when you use the matching field type.
- Custom fields need to exist in
Settings→Custom Fieldsfirst. Then in the form builder, pick the custom field from the dropdown when configuring the question.
If a custom question has no matching custom field, the answer is still captured in the form's submissions view, but it doesn't save to the contact record. See the article on how responses connect to family records.
Related articles
- How form and survey responses connect to family records
- Conditional logic: showing fields, jumping slides, disqualifying responses
- How to create a contact form
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