Portal Forms

Requesting a new form

Quick answer: Email your account team with the form you want to add (PDF, scan, or Google Form), the basics (per-student vs per-family, category, fee), and the fields. Most form requests are turned around within 1–2 business days.

Today: send us your form

We can have a new form live in your parent portal in a day or two. Here's what to send:

1. The current version of your form

A scan, photo, Google Form share link, or PDF — whatever you have. The clearer the fields and labels, the faster we can rebuild it.

2. The basics

For each form, tell us:

• Form name — what should appear in the parent portal?
• One-line description — what does it cover?
• Per-student or per-family? See the dedicated article if unsure.
• Category — one of: registration, medical, permission, release, legal, trip
• One submission per year? Or can parents update it any time?
• Fee? If yes, how much?

3. The fields you want

For each field, tell us:

• The label (the question parents see)
• The type (text, date, signature, file upload — see the field types article)
• Whether it's required
• Whether it should pre-fill from existing data (parent name, student name, today's date, health profile)

4. Optional: Growth Suite writeback

If form answers should flow into specific Growth Suite custom fields (so they can power automations), tell us:

• Which form fields you want to push
• The matching Growth Suite custom field key for each
• Whether they should use the per-student slot pattern

Don't worry if you don't know — we'll suggest sensible defaults based on what your school is already automating.

Edit requests

Same workflow for edits to an existing form. Send us:

• The form's current name (so we know which one)
• What needs to change — field added, label updated, options reordered, etc.

Important: changes to live forms

If a form is already live and parents have submitted, we're cautious about changing the schema. Adding a new optional field is safe. Removing a required field is fine. Renaming a field key — or splitting one question into two — can affect downstream reports. Tell us what you want and we'll flag any backwards-compatibility concerns.

How to send your request

Submit a support ticket through the Help Library and include the four sections above and attach any reference forms. Most form requests are turned around within 1–2 business days.

Coming soon: self-service form builder

A full in-dashboard form builder is in active development. When it ships you'll be able to:

• Browse a library of common school form templates and clone them
• Edit form metadata (name, description, category, per-student, fees) directly
• Add, remove, reorder, and configure fields with a visual editor
• Configure Growth Suite writeback by picking from your existing custom fields
• Preview the parent experience before publishing
• Save as draft and publish when ready

We'll announce the rollout via email and update this knowledge base when it's available. Until then, the support-ticket workflow above is the fastest path.

Related articles

• Choosing forms for your school
• Advanced settings
• Connecting form data back to Growth Suite